Return and exchange policy

If you are not completely satisfied with your purchase you can return your items within 21 days.
Items must be returned new, unused, and with all labels and packaging. Please email contact@cassandrahone.com for a full refund. 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We suggest you arranged a tracked or recorded delivery service. For high-value items we recommend you insure the costs of goods before you send them. We will issue a full refund to the card used when placing the order once the return has been processed. Please allow up to 10-15 days for a full refund from date of receipt of goods.


Returns that are damaged, stained, washed or altered will not be accepted and will be sent back to the customer.

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